Routine security checks are required on withdrawal requests. Whilst further information is typically not needed, on occasion, you may be requested to provide a selfie by our Payments Team. This will be a photo of you (full face showing), holding your ID together with a handwritten paper. In this selfie, please ensure that:
- You are holding your ‘Proof of Identity’ document clearly.
- No information on your document is hidden.
- You are holding a handwritten paper with the transaction date, the withdrawal amount and your signature written on it.
All information regarding your withdrawal history can be found on the ‘Withdraw’ tab of your Cambist Markets account. By scrolling downwards, you will find the ‘Withdrawal History’ section. From here, you are able to find the required information.
